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The latest news on COVID-19:

During the COVID-19 crisis, get updates and information at ADA and your state’s website. Please follow the official guidance, stay safe and help limit the spread of the coronavirus.

Contact Us if you have more questions and thank you for your cooperation.

Dental Visit or Dental Experience—There’s a Huge Difference

Author: Kristen Martinez
Kristen Martinez

Kristen Martinez

Born with a knack for words, Kristen has been a copywriter in the healthcare and dental industries for close to four years. She has a bachelor’s degree in English, and as weird as it sounds, has always loved teeth. Talk about a match made in heaven for the Dental Geek!
10.24.18 / 4:49 pm

dental-spa-dental-geek

Dental professionals don’t just care about replacing crowns or the number of dental caries they fill in one day. Above everything else, they care about their patients. That’s why dentists and hygienists from every corner of the world are looking at treatment from a “What can I do to make my patients more comfortable?” perspective. And when I say “comfortable,” I don’t mean they’re adding 1,000 fill down pillows to their waiting rooms. I mean they’re actually investing in expensive technologies, such as dental lasers, that help create ideal environments for the patient who fears local anesthesia or the unfortunate sounds that creep out of exam rooms. Just thinking about both are enough to send someone running in the opposite direction of anyone with a bright smile and precision lenses around his or her neck.

Okay, back to the whole idea of defining “comfort.” Some dentists very well could be upping the atmosphere of their practice by providing patients with down pillows—maybe even blankets, too—while they wait for their turn in the chair. In that case, is it a practice or something else?

…Let’s go with something else.

Ever heard of the term “dental spa?” It’s a real thing and many dentists are converting their once white and sterile walls into this phenomenon. Forget the lasers and other accommodating technologies for a moment, and wrap your head around the fact that there are spas and then there are dental spas—and they’re basically one and the same!

According to Consumer Guide to Dentistry, dental spas may offer massage therapy, reflexology, aromatherapy, complimentary beverages and snacks, and heated hand mitts. Can you imagine? One day patients perceive dental visits as their personal nemesis, and the next they can’t wait to go back for a paraffin wax hand treatment. It’s like the twilight zone and former beliefs about “the dentist” may never be seen or heard from again.

The dental spa—is it the solution to a decrease in oral health diseases and the key to healthier mouths in general? Only time will tell. But for now, all we know is how much patients love the experience, and if the dental spa ran for president, it would get everyone’s vote.

Kristen Martinez

Born with a knack for words, Kristen has been a copywriter in the healthcare and dental industries for close to four years. She has a bachelor’s degree in English, and as weird as it sounds, has always loved teeth. Talk about a match made in heaven for the Dental Geek!

Kristen Martinez

Kristen Martinez

Born with a knack for words, Kristen has been a copywriter in the healthcare and dental industries for close to four years. She has a bachelor’s degree in English, and as weird as it sounds, has always loved teeth. Talk about a match made in heaven for the Dental Geek!

26 responses to “Dental Visit or Dental Experience—There’s a Huge Difference”

  1. I agree with this article

    Our patients´ experience on the chair is as important as our tecnical skills

    And they´re paying for it!

    Thanks for sharing,

    Greetings from Caracas, Venezuela

  2. Dental spa is a revolutionary step in the dental field. As a dentist our first priority is to provide best ever experience to our patients. This idea can also vanish dental fear from pateint’s mind.

  3. My children have trouble going to the dentist so I appreciate a post talking about what to do to deal with this. Dr. McSurdy is a wonderful orthodontist but it can never to be a little better. I’ll make sure to show him this article when I see him.

  4. Really nice information. This fear in mind of people regarding dental treatment is called dental anxiety. Dentists have been trying to find a solution about how they can deal with dental anxiety of patients. After reading this, surely people will feel more comfortable about the dentists as well as dental treatments. Thanks.
    Orthodontics Tampa FL

  5. The concept of the dental spa is wonderful for attracting more affluent patients who are more likely to choose elective procedures. It is for the office that is marketing to and aiming for this particular client base. That said, there are plenty of offices that serve different segments of the population that this may not appeal to. Knowing your niche and how to market to them is a great way to grow a practice.
    While the dental spa is wonderful when done appropriately, another way that offices can provide comfort to their clients, regardless of their market segment, is to simply care. Showing compassion, genuine interest in what they say and their concerns (truly listening), and offering gentle care are universal ways to earn a great reputation and keep patients coming back again and again.

  6. Listening to patients, understanding needs is important.
    The three maon things patients are looking for in practice are Care, cure and comfort. I hope Dental spa will give necessary relief and comfort to patients!!

  7. I appericiate this article because it has the right information about dental visit or dental experience. both have different meaning and if you also like that type of information urbndental.

  8. Nice blog to understand about the difference between dental experience and dental visit. As we all know that these both have different meaning. Thanks for sharing it with us.

  9. Yeah, you said it right that the dental visit and dental experience have the difference and you shared the very useful information about these two meanings to understand the difference. Thanks for sharing it with us!

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