During the COVID-19 crisis, get updates and information at ADA and your state’s website. Please follow the official guidance, stay safe and help limit the spread of the coronavirus.
Contact Us if you have more questions and thank you for your cooperation.
During the COVID-19 crisis, get updates and information at ADA and your state’s website. Please follow the official guidance, stay safe and help limit the spread of the coronavirus.
Contact Us if you have more questions and thank you for your cooperation.
Many of us are attached to our cell phones and a tap or two away from our social media accounts 24/7 these days—including your employees! This poses unique challenges to dental practices attempting to regulate employee behavior on the job. Unlike so many other businesses, dentists and practice managers have to worry about upholding standards…
So you think you may have found “the one” at last: the perfect new employee for your dental practice. Congratulations! After the exhaustion of writing and posting job ads, endlessly reviewing resumes, and interviewing applicants, you probably feel it’s time for a sigh of relief. After all, this candidate has all the skills and training…
Everyone deserves to love what they do and be happy at work. After all, we spend nearly half of our waking hours there! But life has a habit of stressing us out, and then work piles even more obligations onto our teetering pile of To-Dos, Must-Dos, and (eek!) Past-Dues. Sometimes it’s just difficult to feel…
How long a patient has to wait for their appointment is a big factor in patient satisfaction at most dental practices. So, it’s no surprise that one of the most frustrating HR issues dentists and practice managers have to deal with is an employee who is habitually late, and who doesn’t seem to understand that…
“I’ve signed our dental practice up to participate in a community event. It’s for charity, so you wouldn’t be paid, and you’re certainly not required to attend, but I think it’d be a great thing for all of us to do together…” Does that sound familiar? Many practices enjoy donating their time, as a team,…
“Leave it at the door” is a phrase doctors and managers love to use when it comes to employees’ personal problems–and in an ideal world, it’s exactly the right idea. After all, your employees are paid to not just be physically present, but mentally focused and on task while at work. But we don’t live…
Team huddles—you probably either love them or hate them. At some practices, the huddle is the most productive part of the day, and works well at getting everyone on the same page so it’s easier to focus on patient care the rest of the time. At others, huddles can feel unfocused, or even like a…
Employee Confrontation Can Get Easier: The FIRR Technique Have you ever felt reluctant, hesitant, or downright panicked at the thought of confronting a difficult employee? You’re not alone! But there is a way to make coaching and confronting employees easier, no matter how difficult the topic or the person. Better yet, the “FIRR” Formula is…
No matter how long you’ve been in dentistry, employee issues are a constant, and so is the need to deal with them promptly and consistently. But there’s a crucial step that all too often gets skipped or skimped along the way: documentation. It may sound like a no-brainer, but as an HR professional I’ve heard…
You probably know the type: that one employee who always seems to say no to your requests, or who perpetually has a “previous obligation” no matter how early you ask or how much time is needed. It’s irritating at best, and downright detrimental to your team and your practice at worst. So what should you…