“I’ve signed our dental practice up to participate in a community event. It’s for charity, so you wouldn’t be paid, and you’re certainly not required to attend, but I think it’d be a great thing for all of us to do together…” Does that sound familiar? Many practices enjoy donating their time, as a team,…
As a dentist, or really any business operator, it’s sometimes difficult to separate your professional and personal life. It’s importantfor your patients to know you are actually human and not just some person who drills their teeth! Comfort is vital for patients. That is why some things are best left unsaid. Most professionals have mastered…
Team huddles—you probably either love them or hate them. At some practices, the huddle is the most productive part of the day, and works well at getting everyone on the same page so it’s easier to focus on patient care the rest of the time. At others, huddles can feel unfocused, or even like a…
Picture this. You’ve built or bought your dream dental practice, amassed a loyal patient roster, and are enjoying the fruits of a successful dental practice. Having found a space that works for your business, you feel lulled into a sense of security by what you thought was a good and solid dental office lease. Suddenly,…
The dental industry is competitive. You’re competing with several practices in your city, maybe even on your street, for the attention, business and loyalty of existing and prospective patients. The success of your practice depends on your ability to engage new patients and retain interest in your practice, and then use that enthusiasm to drive…
Let’s face it: hiring is hard. And at a busy practice, you’re always hiring. So it’s terrible that taking on each employee feels like a shot in the dark, with no certainty as to whether you’ll get a great addition to your team or a new set of problems. Luckily, life is about to get…
Any time you interview job candidates for an opening at your practice, the questions you ask matter as much as the responses received. This is partly because better questions lead to better answers (the difference between “Did you like your previous job?” and “Tell me about a project or process you enjoyed at your previous…
A growing number of dentists are continuing to practice as long as they can physically handle the stresses of the job. The decision not to move into retirement has been very positive for their patients and staff since they continue to receive high quality care from a person they trust. Additionally, the dentist has the…
While many prospective patients narrow down their dentist search through proximity and insurance compatibility, it is important for you to show that you are actively keeping yourself up to date on the latest dental procedures and technology. The best way to do so is to continue your learning throughout your career and to never dismiss…
Axex Dental, the complete software designed to manage an entire dental practice, is the product of husband-wife duo, Gabriel Ruiz and Kim Riggs Ruiz. Kimberly Riggs Ruiz, DDS graduated Loma Linda University and established her own practice in the town she’d grown up in. Gabriel, as the doctors “wife”, per se, had always been involved…